The note at the VA dental front desk says, “Please check in at the kiosk. Thank you.”
Naturally, I check in at the kiosk. Because of my conditioning and socialization, I don’t presume to think that I deserve special treatment. Old white male goes to the front desk to check in and the woman checks him in.
The privilege isn’t just that she didn’t tell him to use the kiosk, as they have done me in the past, the privilege is also the fact that he walked past the kiosk, ignored the sign, and went to the front desk *expecting* the women to check him in for his appointment.
Privilege isn’t just about “getting stuff,” it’s also walking through this world expecting stuff – expecting to be first, expecting that the rules don’t apply to you, expecting people to wait on you and for you. Expecting to be deferred to…
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